The refuge is a registered charity and we have a Board of Trustees who oversee and govern what we do. We have a team of staff including a Manager, Deputy Manager, Support Workers and a Play Worker in addition to a housekeeper, male handyman and administrator.
We want to make every person's stay with us as comfortable as possible. We understand how hard it is to leave your home, support network and belongings behind and we help as much as we can and thanks to the support of our local community, we have a small supply of food, clothing, toys and other essential items to help when families arrive.
We help with the little things such as helping to claim benefits, settling children into local school and nurseries and then help tailor a plan for you and your family to help you to reach your goals - to live without fear of domestic abuse. We will also help you to get ready to live independently and help you to prepare for and plan your housing needs.
There are lots of things that we do to help and support you - we have a counsellor, play worker and we teach you about domestic abuse and how to recognise the signs, we support you to recover and empower you. While at the refuge we will also work with you to manage your finances, plan your future with training or getting back to work.
To help keep everyone safe, we do have some house rules which we tell clients about when they arrive - we have a shared house so it's really important that everyone agrees to our safety rules.
For children we have a lovely outdoor play area and garden and a Play Worker who arranges fun activities, trips and ensures that the children have an opportunity to have their say about refuge life. We know that up to 90% of children are in the same or next room when domestic abuse occurs, so it's really important that children are supported and given a voice.
Below are some photos of the refuge to give you an idea of what refuge life is like: